Terms & conditions

This page details our terms and conditions

This website is for the use of veterinary professionals only. When you register to use our site you must check the box to confirm you are a veterinary professional. We do not provide advice to pet owners. 


The information on this website is provided by veterinary professionals to veterinary professionals in an educational setting. Any prescribing decision based on our advice is down to the individual veterinary surgeon based on clinical history and examination of the individual patient. 

Fulfillment policy

Pre-recorded webinars are available instantly upon purchase. 

Live webinars are purchased and the purchaser receives a link to the live event in the purchase confirmation email. All live webinars are also available for purchasers as a recording after the event. 

The Zero Pain Philosophy is a trading name of Ace Vets Ltd, registered in England and Wales. We accept no liability for adverse effects relating to treatment following information provided on this website.